Anti-Money Laundering Policy at SapphireBet

SapphireBet operates under Bangladeshi AML/CFT regulatory requirements and applies Know Your Customer (KYC) and Anti-Money Laundering (AML) controls to every account holder. This policy explains identity check, ID verification, transaction monitoring, and reporting obligations designed to reduce financial crime and protect user safety in Bangladesh. Personal data is handled under strict security measures and confidentiality standards.

Purpose of KYC & AML

KYC and AML procedures verify identity, prevent fraud, and deter misuse of the platform for unlawful purposes. These measures support fair play, transparency, and compliance in Bangladesh.

  • Fair play supported by verified participation and consistent rules;
  • User safety and account protection through risk-based security measures;
  • Transparency of requirements, decisions, and audit trails;
  • Fulfilment of regulatory requirements under Bangladeshi law and BFIU guidance;
  • Prevention of financial crime and misuse of gambling services;
  • Support for responsible gaming through age and identity controls.

KYC Requirements

Every new user must complete identity verification before full access to services. Document submission may be requested during onboarding and at any later time based on risk.

  • Government-issued photo identification confirming name and date of birth;
  • Proof of address showing the current residential address and recent issue date;
  • Payment-method ownership confirmation for instruments held in the account holder’s name.

AML Measures

SapphireBet implements AML controls to prevent money laundering, terrorism financing, and other illegal activity in line with the Money Laundering Prevention Act, 2012 (as amended), the Anti-Terrorism Act, 2009, and Bangladesh Financial Intelligence Unit (BFIU) guidance.

  • Continuous transaction monitoring over deposits, bets, payouts, and transfers to detect suspicious activity;
  • Automated detection rules, alerts, and thresholds calibrated to platform risk;
  • Enhanced due diligence for high-risk events, geographies, products, or behaviours;
  • Targeted reviews of large, unusual, or rapidly cycled transactions against the customer profile;
  • Risk scoring and periodic reassessment of account risk levels;
  • Sanctions and PEP screening against national and international lists at onboarding and on a rolling basis;
  • Timely reporting to competent authorities, including STRs/SARs to the BFIU, in line with reporting obligations.

Prohibited Activities

To uphold KYC and AML standards, SapphireBet restricts activities that undermine identity verification, account integrity, and lawful use of services.

  • Multi-accounting or operating accounts for other persons;
  • Using forged, altered, or stolen documents during ID verification or identity check;
  • Laundering attempts, concealment of source or beneficiary, or structuring to evade controls;
  • System manipulation, exploitation of vulnerabilities, or coordinated collusion;
  • Sharing, renting, or selling account access or credentials;
  • Using third-party payment instruments or accounts not owned by the account holder;
  • Misrepresentation of identity, age, address, or beneficial ownership.

Consequences of Non-Compliance

Violations of this policy or regulatory requirements trigger enforcement actions proportionate to risk and evidence. Decisions may be immediate where user safety or reporting obligations are implicated.

Measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

User Responsibilities

Users must provide accurate, complete, and up-to-date information and complete verification promptly when requested. Users must respond to requests for additional documents or information and ensure document submission is legible and authentic. Only payment methods owned by the account holder may be used for deposits and withdrawals. Users should monitor accounts, apply prudent security measures such as strong passwords and two-factor authentication where available, and promptly report suspicious activity or unauthorized access. Users are expected to follow responsible gaming rules, including age restrictions and any self-exclusion measures adopted.

Fair Play and Transparency

SapphireBet upholds fair play and transparency to protect users and maintain a safe environment for casino and sportsbook services in Bangladesh.

  • Compliance with KYC/AML standards and applicable regulatory requirements;
  • Confidentiality and protection of personal data supported by appropriate security measures;
  • Ongoing monitoring for suspicious activity and responsive controls;
  • Prevention of manipulation, collusion, and other unfair behaviour;
  • User support on safety, compliance, and reporting obligations;
  • Shared responsibility between the platform and users for account protection;
  • Equal conditions and consistent treatment for all users.

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