SapphireBet Customer Support in Bangladesh

So, in the process of interacting with anything, sooner or later, misunderstandings arise. For example, you may need to clarify the following:

• Difficulties with authorization. Sometimes errors may appear, even if everything is entered correctly. This may be due to various reasons, including technical work or account blocking. Do not hesitate to ask for help in this case;
• Explanation of the terms and conditions of the platform. If the bonus conditions are too difficult for you to describe, we will help you figure it out. In addition, we will explain the rules of a particular game, that’s why we are here;
• Responsible gaming. We are always ready to support you in a situation that is out of control. We will help you set limits or self-exclude to give yourself a break;
• Financial transactions. At this point, questions will certainly arise about limits, methods, fees and time of transactions. If you did not find the information you need on the site, please contact us;
• Data protection and complaints. You can also request the information we store about you to make sure it is secure. In addition, if you suspect data theft, account theft or detect unfair play, please contact us immediately.

All communication channels operate continuously 24 hours a day and 7 days a week, but for each case a specific one will be preferable. Read about the main means.

Most problems are routine and do not require much time to solve. In this case, first of all, it is worth looking for information on the site itself or in the FAQ section. If nothing is found, feel free to contact Live Chat, which is available both on the website and in the mobile app. To do this, you need to:

1. Click on the purple button of the “Customer Support” in the lower right part of the screen.
2. In the window that opens, select “Customer Support Chat”.
3. Ask your question. By default, our AI Assistant will try to answer you. You can immediately switch to a live assistant. To do this, click the button at the bottom of the window.

The operator will connect almost instantly. You may need to provide additional information, stay in touch. In addition, you can attach a screenshot for a clearer description of the problem. Remember that this channel is used for the most common problems. If the case requires intervention and investigation, write to email.

For more serious questions that require detailed information and special involvement of the operator, the support team should use email. Messages from users are accepted around the clock, but responses may only come during business hours. The following addresses serve SapphireBet:

• support-en@sapphirebet.com. Mail for general statements and requests, clarification of rules and regulations, as well as for technical support and general info providing;
• security@sapphirebet.com. This channel is for requesting information stored about you and statements about theft, loss or change of personal data. Contact us immediately to save data and funds as soon as possible;
• paymentmethod@sapphirebet.com. Here you will be helped with questions about financial transactions, methods and terms of payments, and will also be helped with stuck transfers;
• partner@sapphirebet.com. If you are an influencer and want to to become a member of the affiliate program, write to this email to discuss the details of cooperation;
• marketing@sapphirebet.com. Use this channel for advertising and public appeals;
• complaints@gaminglicences.com. If you have complaints about unfair play or suggestions for improving the gaming experience on the platform, this email is for you.

You can also leave a request directly on the website. In the “Contacts” tab, indicate your name, email and the text of the request, confirm your consent to the processing of data and click the “Send” button. The text should contain a detailed description of the situation and potentially necessary information. The answer will be sent to the specified address.

For better mutual understanding between the client and the operator, we also suggest using telephone communication. Our SapphireBet Casino BD support team will be happy to help you at 443305330479. You will be able to quickly describe the difficulty that has arisen and receive a detailed explanation.
Remember that if your request requires the provision of certain data, it is better to use the email specific to your type of application, since you will not be able to provide a visual over the phone.